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[Source: Fish2000] In the wake of the Nike Fuelband launching, it seemed a good time to publish this paper I wrote for Canvas8 in its entirety. Precis [not part of original paper] The Hawthorne Effect is a much quoted..effect…about observation… Continue reading » Seeing Behavior Changes Behavior If you missed Mike’s closing talk at TYPO San Francisco, it’s now up on the TYPO site. Mike stresses the importance of empathy—how to work together with clients and draw upon your collective expertise. Dangerously, we sometimes forget that helping… Continue reading » What Clients Don’t Know (…And Why It’s Your Fault) Continue reading » Search Engine Optimization At every talk and workshop I try out something new to see if it sticks with the audience. An image that resonated a lot was describing the Business Model Canvas as a theater with a front stage and a backstage. What creates value in a theater is the action that takes place on the front [...] Continue reading » The Front- and Backstage of your Business Model Theater Hoorah! We’re finally moving from what often feels the patronising approach of “empowering patients” to finding ways to truly be partners in their care process. There are multiple projects and programs round the world which demonst… Continue reading » Self Management Support Tools and Resources I find this stuff so that you don’t have to. DIY.mySociety.org | Do It Yourself mySociety – a resource for anyone who wants to build copies of mySociety sites, anywhere in the World – MySociety make it easy to reuse … Continue reading → Continue reading » What I’ve been reading |
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