Research Theme: Delivery Optimisation
To remain relevant in a turbulent world, any organisation with ambition for longevity must improve and continuously refresh.
A key aspect of improvement and development is the routine optimisation of service delivery.
Major Research Topics within this theme:
- IT Governance and Integrity
- Performance Monitoring and Measurement
- Scalability (incorporates Cloud Computing and Virtualisation)
- Service Delivery and Development (incorporates Application Management)