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world's largest iT project - more poison pills for Health Service?

The UK Chancellor is expected to massively scale back the world’s largest IT project, in a desperate effort to save money.

picture credit: Mike Rawlins

picture credit: Mike Rawlins

For the past five years, I have believed that the NPfIT has been the poster child for the – as a poorly conceived, massively flawed and consequently expensive programme.

Why do I believe that?

Well, notwithstanding that the programme for IT has probably been forecast for a while to run five times over the original cost and take three times longer to deliver, the programme appeared to be handled from the outset simply as just “the world’s biggest IT project.”

But despite the hubris and posturing, there was no visible evidence of a credible systems approach to one of the world’s most complex systems: the National Health Service (NHS).

This was one of the clearest examples ever of an attitude that claimed IT was the solution, long before the challenges were considered – let alone understood.

And yet, billions later and years late, the government now appears ready to sound the death knell for NPfIT.

I have been following this fiasco for five or six years and I don’t expect for one moment that the ‘frustrated’ vendors will walk away empty-handed if Alastair Darling does suspend large chunks of NPfIT in his forthcoming pre-budget statement on December 9th.

There will be poison-pill clauses in the contracts, which means that, once again, the NHS will pay dearly for undelivered value and political naivete.

how to evaluate IT business cases

Picture credit: mint imperial

Picture credit: mint imperial

The credit crunch is making it harder to get funds for technology investments so here is my own IT tool to help you make sure that your really has strong enough legs to stand up, before you pitch.

As an interim director I have had to review hundreds of business cases, often under serious time pressure and financial constraints, which led me to create a simple business case evaluation tool that has helped me greatly over the years and I think that you will find it useful.

Here are the ten business case criteria that I use to evaluate an IT business case:
Continue reading how to evaluate IT business cases »

funny business

Picture credit: the Devil's guide to iT

Picture credit: the Devil's guide to iT


It’s no great secret that often helps when you want to make a serious point.

There are many great examples of how well-chosen humour oils the wheels of business.

But a word of caution, before you dive head-first into your stand-up comedy routine during an important business communication; remember that the laughter business has its own long-established methodologies and techniques.

So you need to take a very serious approach to being funny if you really want your workplace humour to be effective.

Being funny can be very hard work. Get it right and you will reap the rewards but mistimed, misplaced and inappropriate humour will destroy any argument quicker than a snowball in Hell.

Our friends at the Devil’s guide to iT seem to know how to strike the right balance – the humour engages our attention by striking chords we recognise but the joking stops when it’s time to get down to serious business.

Have you got any great tips or other examples of effective funny business?

how do you deal with an ambush?

Picture credit: menthedogs

Picture credit: me'nthedogs

So how do you deal with an ambush?

What do you do when you are in a meeting and someone suddenly springs a ‘surprise’ that has obviously been carefully planned but deliberately concealed from you and your colleagues?

Of course everyone knows when there is a bushwhacker in the meeting room – the dead give-away signs are familiar to us all: the [literally] last minute distribution of papers, or the impromptu powerpoint presentation with meticulously prepared slides

Setting out to ambush your colleagues or business partners sends them a very clear message: I don’t trust or respect you. That’s not a great foundation for a relationship is it?

Please let me know how you have dealt with an ambush – or do you think it is a valid ploy that is fair game?

giving iT all away

picture credit: http://devilsguidetoit.com

picture credit: http://devilsguidetoit.com

Trillion Dollar Bonfire Night

Picture credit: camera slayer

Picture credit: camera slayer

I celebrate the fifth of November as  Night, in the hope that everyone seeks better ways of managing and organising their undertakings.

For centuries the United Kingdom has celebrated the fifth as Bonfire Night, in memory of the foiled Gunpowder Plot,  where Guy Fawkes and his associates set out to cause catastrophic damage to the British parliament; an act of terrorism in any age that would have led to calamity.

And yet an equally destructive force, the Trillion Dollar Bonfire, continues to burn its profligate way through those most precious resources: time, effort and money.

I can promise, therefore, that I will be lighting fireworks regularly throughout the year, not just tonight.

The effigy on top of the Trillion Dollar Bonfire is not Guy Fawkes but that of the redundant IT-centric paradigm.